SAP Subject Matter Expert – Woodland Hills, CA

Job SummaryProvides high level of expertise in the architectural design of business applications; Understands the business objectives, processes, and products and how best can be supported by technology; Works with the Global Architecture team closely to drive architectural solutions for specific applications; Responsible for the conceptual design of business applications; Reviews and validates the detailed technical design for business applications provided by the supplier; Validates suppliers estimates; Performs impact analysis of changes across multiple system and provides Rough Order of Magnitude; Recommends integration and parallel testing criteria; Mentors lower level colleagues.Essential Job Functions

  • Understands customers’ processes and products and how they fit within the goals of the business unit.
  • Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements; Validates suppliers estimates.
  • Estimates Rough Order of Magnitude for the level of effort/cost of new application functionality.
  • Performs quality review checks on project deliverables.
  • Acts as liaison between Business and IT, as assigned.
  • Supports users in building Business Case, including cost / benefit analysis, risk assessment, project scope, and development of a high level plan.
  • Supports the implementation activities, troubleshooting system environmental issues, training as required.
  • Performs impact analysis of application changes across various components, holding an end-to-end view of the system.
  • Specifies / Recommends Integration and Parallel testing criteria.
  • Is responsible for the conceptual design of business applications.
  • Mentors lower level colleagues.
  • Works closely with GiTAG in driving architectural solutions for specific applications (e.g., Application architectural models, frameworks, middleware, etc.
  • Responds to application problem tickets as necessary.

Education Requirements: High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience.Experience Requirements: Level IV: 6 years of experience in application development / testing or business / system analysis role or 1 year of experience as an Application SME Level lIl.Special Skill Requirement:

  • P&C Insurance experience along with Billing related experience is preferred.
  • Minimum 8 years of experience in solution design /subject matter analysis of insurance applications specifically in Billing as well as insurance experience involving mentoring and overseeing solutioning and development activities.
  • Experience in Billing functional areas such as Payment Channels, Customer Facing applications, Inquiry, Dunning, Payments etc⦠is required.
  • Strong SAP FSCD, SAP HANA, JAVA skills required. CICS, VSAM, JCL, mainframe skills will be a big plus.
  • Strong Database knowledge. Proficient in SQL application tuning.
  • Project Management and overall delivery execution/ownership experience in SDLC / Agile is preferred.
  • Excellent communication skills both oral and written.
  • May require occasional travel.